OTHER SERVICES

Sometimes you may need some support or advice on issues affecting you or your friends. Here are a  range of services that may be able to help. If you can’t find what you are looking for,  then get in contact and one of the City’s Youth Workers who may be able to help via the Contact Form

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SEXUAL HEALTH AND MEDICAL SERVICES

Sexual Health Quarters – 9227 6177

  • Sexual health service free for under 25 years
  • Education, counselling, clinic services

Freedom Centre – 9228 0354 

  • Drop In centre/social space for under 26 years
  • Information, support and referral on diverse sexuality, sex and gender for young people including lesbian, gay, bisexual, transgender, intersex and queer/questioning and otherwise diverse (LGBTIQ+)

Youth Friendly Doctors – 9273 3000 

  • Directory of doctors with the skills and knowledge of the most common health issues affecting young people.

EMERGENCY RELIEF AND ACCOMMODATION

Crisis Care – 1800 199 008

Homeless Advisory Service – 1800 065 892

Youth Futures – 9300 2677  

  • 15 – 19 years, crisis, medium term and teen parent accommodation

Foyer Oxford – 1800 185 685 

  • 16 – 23 years, medium to long term accommodation for singles, young parents and young people with disabilities

Entry Point – 1800 124 684 

  • Free assessment and referral service for people experiencing or at risk of homelessness

askizzy.org.au

  • Find services including housing, meals, healthcare, counselling, legal advice and addiction treatment

erconnect.org.au

  • Directory of emergency relief service providers

ALCOHOL AND OTHER DRUG SERVICES

North Metro Community Alcohol and Drug Service 9301 3200

  • Counselling, case management and support for young people and their families

Drug and Alcohol Youth Service (DAYS) 9222 6300

  • Counselling, rehabilitation and support for young people and their families

Wungening Aboriginal Corporation 9221 1411 

  • Alcohol and drug counselling, education and FDV support for Aboriginal people

Alcohol and Drug Support Line9442 5000

  • Telephone counselling, information and referral service

24 HOUR SUPPORT SERVICES

 Crisis Care 1800 199 008

Kids Help Line – 1800 55 1800

Lifeline – 13 11 14

Beyond Blue – 1300 22 4636 

ReachOut.com

Samaritans Crisis Support 135 247

Suicide Call Back Service 1300 659 467

Emergency (life threatening) – 000

  • Police, Fire, Ambulance

Non-Emergency (non-life threatening)

  • Police – 131 444
  • Ambulance – 9334 1234

COUNSELLING AND SUPPORT SERVICES

headspace

Joondalup – 9301 8900

  • Free confidential support for 12 – 25 years
  • General health, mental health, alcohol or other drug use

Youth Focus – 6266 4333 

  • Support for 12 to 25 years
  • Suicidal thoughts, depression, anxiety, self-harm and mental wellbeing

Mercy Reconnect – 1800 800 046

  • Counselling, group work, mediation and practical support for 12 – 18 years
  • For those who are homeless or at risk of homelessness and their families

Butterfly Foundation – 1800 33 4673

  • Information, support and treatment programs for eating disorders

OTHER YOUTH RELATED SERVICES

Department of Communities

Joondalup – 9301 3600

  • Child protection
  • Young people in care
  • Crisis and emergency support
  • Crisis accommodation
  • Disability services

Metropolitan Migrant Resource Centre – 9345 5755

  • Information, advocacy, support and referral for refugees and migrants

Youth Legal Service – 9202 1688

  • Free service for people under 25 years

POLICE RIGHTS AND RESPONSIBILITIES

WA Police – 000 or 131 444

  • If questioned, you must give your correct name, address and date of birth. You don’t have to say anything else or sign anything.
  • Police can search your bag, car or person if they reasonably suspect you have anything relevant to an offence.
  • You don’t normally have to go with Police unless you are under arrest, if you are under 18 and the Police believe you are not at school or you are not safe you may have to go with them.
  • Ask if you are being arrested and, if so, on what charge.
  • If you are under 18 and arrested, ask for a responsible adult to be present at the questioning.
  • If you disagree with the way you have been dealt you can make a complaint by contacting the Police Conduct Investigation Unit on 9223 1000 or complaints@police.wa.gov.au

PTA OFFICER – RIGHTS AND RESPONSIBILITIES

Public Transport Authority 9326 2000 pta.wa.gov.au

Transit guards have some legal powers like Police on public transport.

You are required to provide Transit Officers with your name, address and date of birth if they reasonably suspect you have, are or will commit an offence.

Transit Officers have the power to:

  • Use reasonable force to remove you from buses, trains and train stations if you have not complied with a direction
  • Arrest you and take you to a Police station if you are behaving in a disorderly manner, trespassing or damaging property

If you disagree with the way you have been dealt you can make a complaint by contacting the Public Transport Authority InfoLine on

13 62 13 or pta.wa.gov.au/about-us/complaints-and-comments

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